CARAVAN Handover
Process

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CARAVAN HANDOVER
PROCESS

Are you curious about what our caravan handover process involves? Want to know what to expect when you come to collect your new or used caravan?

Read through our useful caravan handover process guide to learn more about the kind of checks and demonstrations you can expect!

Please note, as a temporary COVID safe measure, we are providing our customers with handover videos. 

STEP 1
WE CHECK THAT…

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the heating is on

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the lights are on

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the water is connected

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that there is no damage to the van

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any optional extras are fitted

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the van is fully valeted

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all carpets are down

STEP 2 
tour of the exterior

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We give you a full demonstration as to how the exterior fittings of the van work
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We walk around the entire exterior of the caravan with you so that you can thoroughly check the condition.

STEP 3
TOUR OF THE INTERIOR

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We give you a full demonstration as to how the appliances inside the van work (e.g. hob, fridge, oven etc).
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A full demonstration as to how the fixtures and fittings inside the van work (e.g. beds, blinds etc).
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We show you how the control panels inside the van work (e.g. heating, lighting, command etc).

STEP 4
The final stage

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We ensure that you’re completely satisfied and understand everything about how to use and get the most from your new caravan.

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We run through some final pieces of paperwork

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We’ll make a follow-up call to you afterwards to check how you’re getting on.

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For more information about our products and services, please call 01752 341133 or email us.

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