You may have already seen (we’ve been very public about it on Facebook) we are delighted to announce that we have received not one but two prestigious awards for outstanding success.
We have been named Touring Caravan Dealership of the Year 2017 at a national event hosted by the Swift Group. The Caravan Dealership award criteria is built around seven customer-centric key performance indicators which are monitored throughout the year and recognises incredible accomplishments.
“As a team, we were really pleased to be recognised by Swift Group as dealer of the year for the 2017 season – it’s a massive pat on the back for every member of the team and greatly deserved. We are focused on continuing this successes and we are determined to retain the title next year” Tim Paige, Managing Director
In addition, we are very proud of our own Catherine Jenkins who was awarded Customer Service Recognition Award for Service 2017. Impeccable customer services has been at the very heart of or company for more than 30 years and we’d like to thank Catherine for all of her extended efforts and work. Our team are made up of 13 highly enthusiastic and knowledgeable members. All of which a highly trained in all areas of caravan ownership – everything from how to select the best caravan through to maintenance and aftercare.
“Congratulations to all our winners. We are thrilled with the successes achieved across our dealer network. The Approved Dealer Programme was introduced to enable dealers to identify opportunities for business improvement and then support their implementation of change through training via the Swift Academy. We are delighted with how dealers have engaged with the programme, it has strengthened our partnership even further, and will ultimately deliver a more prosperous future.” Amy Archer, Swift Deputy MD
We have been on cloud 9 since receiving our awards and would like to thank our customers for all of their support over on our Facebook page. We would also love to share a toast to our success at the TTC pre-NEC show to be held later this year where you will be able to also preview the new 2018 range of Swift Caravans.
Here are a few of our amazing testimonials from previous happy customers. To see more visit our Facebook page.
We popped in today to have a look at your beautiful caravans, Ian came over to assist us and I would just like to say thank you so much for all your helpful advice and spending time with us answering questions and showing us different options, fantastic, professional and friendly we were so grateful for your help. We will be back, we would recommend this company to anyone. Karli Doyle
Today we drove away with our first family caravan, we couldn’t be happier! Exceptional customer service and professionalism from sales to handover, a genuine, friendly and caring team, there simply are not enough stars! Tracy Barton
We recently purchased a new caravan and have to say Ian and his staff are amazing! Extremely friendly and very helpful. Good old fashioned customer service which is very rare these days. Thank you guys keep up the good work. Jane Hawkins
Had my tow bar fitted today.. so pleased! Such lovely, professional staff that couldn’t do enough to help! Would definitely recommend…Thank you Georgi Green
I have had excellent service from here, completely reliable and trustworthy, they are my first choice for servicing and repairs on my van. Philip Jack Daw